FAQ

Frequently Asked Questions

Answers to the most common questions about buying California-legal firearms from WBT. New to this? Start with our How to Buy a Firearm Online guide.

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Buying & Checkout  •  Shipping & Timelines  •  DROS & Appointments  •  California Compliance  •  Transfers, Discounts & Special Orders  •  Glossary

Buying & Checkout

I've never bought anything online. How do I buy a firearm from WBT?
It's easier than you'd expect, and it's completely legal. Our How to Buy a Firearm Online guide walks you through every step, from adding to your cart to picking up at an FFL.
What payment options do you offer?
Three: pay in full by card, a 50% deposit (half today, with the balance automatically charged in 14 days), or Credova financing through our third-party partner. Full details are on our Payment Options page.
My card keeps getting declined even though I have the funds. Why?
The most common cause is a billing address that doesn't exactly match the one on file with your card. For larger purchases, your bank may also place a security hold; a quick call to authorize the charge usually clears it right up.
Why was my order cancelled?
There are two common reasons:

1. Address mismatch (accessory orders). For accessory-only orders, your billing and shipping addresses must match, as we're unable to ship to an alternate address.

2. Incomplete AB 1263 verification. To comply with California's AB 1263, we're required to collect a short verification form before we can process a firearm order. The link is in your order confirmation email and in the on-screen message right after checkout. Please complete it at wbtguns.com/verify within 24–48 hours — firearm orders without a completed form are cancelled.

If your order was cancelled and you're not sure why, please contact us and we'll explain exactly what happened and help you get it sorted.

Can I cancel my order?
You can cancel before your order ships, but a 25% restocking fee applies to cancelled orders. Once an order has shipped, it can no longer be cancelled.
Do you accept returns on accessories?
Accessories can be returned only if they're unopened and in their original packaging, and the buyer covers return shipping. If we sent the wrong item or made a mistake on our end, that's on us — we'll cover the return shipping and waive any restocking fee. Just contact us and we'll make it right.
Can I put a deposit on a back-ordered or out-of-stock item?
No. We can only take orders for items in stock at our store or currently available from one of our suppliers. To be notified the moment something returns, sign up for stock alerts on the product page:
How to sign up for back-in-stock email notifications
How old do I have to be to buy a firearm in California?
You must be at least 21 to purchase a handgun or a semi-automatic centerfire rifle, and at least 18 for most other long guns, such as bolt-action rifles and many shotguns. A few narrow exemptions exist; contact us if you're unsure whether one applies to you.
How many firearms can I buy within 30 days?
California generally limits buyers to 3 firearms within any 30-day period. Certain buyers and transaction types are exempt; if you think an exemption applies to you, contact us before ordering.
Can non-California residents buy from you?
Yes. We ship to a licensed FFL in your state, where you'll complete the transfer under your own state's laws. Under federal law, handguns must transfer through an FFL in your state of residence. Please check your state's requirements and your chosen FFL's policies before ordering.
Where are you located, and can I shop in person?
Our retail store and FFL are in La Mesa, near San Diego: 6045 Lake Murray Blvd, La Mesa, CA 91942. Hours: Monday–Friday, 9:30 AM – 5:00 PM. (Our shipping and fulfillment warehouse is in Yuma, AZ, which is why you may see that address on shipments.) Questions? Call (619) 667-9453 or email sales@wbtguns.com.

Shipping & Timelines

What is the current wait time for orders to ship?
Most orders ship within 1–3 weeks. Firearms that need out-of-state modification to be California-compliant typically take 2 weeks or more. We'll email you as your order moves through each step, so you'll always know where things stand.
Why does the whole process take a few weeks?
Every firearm is verified California-compliant before it leaves our shop, and California's transfer process includes a mandatory 10-day waiting period. There's never an intentional delay on our end; we move as fast as the state's process allows. See the full timeline in our How to Buy a Firearm Online guide.

DROS & Appointments

Do I need a Firearm Safety Certificate (FSC) to buy?
Not to place your order. An FSC is required to take possession of a firearm in California, but if you don't have one yet, your FFL can administer the short test on site when you pick up.
When can I come in for my DROS appointment?
Please wait for our email with your scheduling link. All DROS starts and pickups are by appointment so we can give every customer our full attention. Once your firearm arrives and your order status shows "Awaiting Pickup," that email will be on its way.
My order says "Awaiting Pickup" but I haven't received the scheduling email. What now?
Check your spam folder first, as it sometimes lands there. If your status just changed to "Awaiting Pickup," the email is on its way and should arrive shortly.
What are the DROS (background check) requirements?
DROS is California's background check, and both you and your firearm must be physically present at a licensed dealer to complete it. Picking up with us? Review our DROS Requirements page for exactly what to bring. Using another FFL? Check their specific policies, as every store is a little different.
What happens if I'm denied during my background check?
If your DROS background check comes back denied, we're unable to complete the sale. In that case a 50% restocking fee applies, and the DROS fee, shipping, and any other fees are non-refundable. The remaining balance is refunded to you. If you believe a denial was made in error, you can follow up directly with the California DOJ regarding the reason and your options.
What if my background check comes back "undetermined" or delayed?
Sometimes the California DOJ needs more time and returns a result of "undetermined," which delays a final decision. We do not release firearms on undetermined status. However, if you'd still like to move forward, we can transfer your firearm to another local store that does deliver on undetermined status, so you have a path to completing your purchase.
How long will you hold my order?
We'll hold your order for up to 90 days with no contact. If we haven't heard from you within that window, the order will be cancelled. If you need more time, just reach out and we'll do our best to work with you.

California Compliance

How do you make rifles California legal?
Most AR-style rifles ship with the AR Maglock Gen 2 magazine lock. (We don't install the rear takedown-pin upgrade unless you specifically request and purchase it.) Almost everything else ships "featureless," using a grip fin, with no flash hider, no collapsing or telescoping stock, and no forward grip. Have a question about a specific gun? Contact us — we're always happy to talk it through.
Can you get me off-roster pistols?
No. There's nothing we can do to work around the DOJ Roster for semi-automatic pistols such as Gen 4 or Gen 5 Glocks. We can, however, source certain off-roster revolvers by configuring them as single-action.
Can I buy a magazine that holds more than 10 rounds?
No. We cannot transfer any magazine that holds more than 10 rounds. Your firearm will ship with a 10-round magazine, which may be a modified (non-OEM) magazine.
Can you get a 14" Shockwave or similar short shotgun?
No. California prohibits any shotgun with a barrel under 18 inches. This also covers firearms like the Taurus Judge and other handguns designed to fire a shotgun shell.
Once I take delivery, can I remove the compliance modifications?
No. We deliver every firearm in a California-legal configuration. Removing or altering compliance parts makes the firearm illegal. The same applies to blocked magazines, which must never hold more than 10 rounds.
How does buying ammunition work in California?
Ammunition can't be shipped to your home in California — it ships to a licensed FFL, just like a firearm. You'll pick it up in person and complete a California DOJ ammunition eligibility check at the time of transfer. Contact us if you have questions about an ammo order.
Can you get suppressors, short-barreled rifles, or full-auto firearms?
No. California prohibits civilian possession of suppressors (silencers), short-barreled rifles and shotguns, and machine guns / full-auto firearms. We're unable to sell or transfer these to the general public.

Transfers, Discounts & Special Orders

Do you accept transfers?
Yes. Please see our Transfers page for details and pricing.
Do you offer Military, Law Enforcement, or First Responder discounts?
Yes. See our discount program page for details and how to verify your eligibility.
I don't see the product I want on your site. Can you get it?
Often, yes. Contact us and we'll make every effort to source it for you. We're adding new products constantly.
When will a specific product be back in stock?
Honestly, we usually don't know until the day it becomes available from our supplier(s). The best move is to sign up for stock alerts on the product page so you're notified the moment it returns.
Why can't you price-match other online retailers?
We keep our prices as low as we can, but selling California-legal firearms from San Diego carries real costs that out-of-state sellers don't have: California wages and overhead, plus the out-of-state modification work and 10-round magazines required to make rifles and shotguns compliant. That said, it never hurts to ask. Contact us and we'll do everything we can to work with you once shipping, transfer fees, and compliance needs are factored in.

Glossary

California firearms terms, explained

FFL (Federal Firearms Licensee): Another name for a licensed gun store. All gun stores must hold a valid FFL.

DROS (Dealer Record of Sale): California's background check and firearms registration, which also governs the 10-day waiting period and related administrative steps.

Dealer Transfer: A firearm shipped from another dealer or person to WBT.

Private Party Transfer (PPT): Two California residents transferring a firearm in person.

CA Legal: Firearms compliant with California state law, including magazine-capacity limits and restrictions on certain configurations.

Magazine Lock (Maglock): A device commonly used in California to comply with state law. It prevents the magazine from being removed without disassembling the firearm's action, serving as a legal alternative to a detachable magazine and helping semi-automatic rifles avoid classification as "assault weapons."

Featureless Rifle: A rifle that complies with California law by not having "assault weapon" features such as a pistol grip, flash suppressor, or collapsible stock.

Single Action Exemption (SAE): A provision allowing certain handguns to be sold even if they aren't on the state's Roster, applying to single-action revolvers meeting specific criteria (for example, a barrel of at least 3 inches and an overall length of at least 7.5 inches).

Bullet Button: An outdated device that required a tool to release the magazine. A bullet button will no longer make a firearm CA-compliant.

Assault Weapon: A term defined by California law to refer to specific firearms with certain features. This legal term differs from federal definitions and general usage.

10-Day Waiting Period: The mandatory time (240 hours, to the minute) that must pass after purchase before a firearm can be picked up in California.

Roster of Handguns Certified for Sale: A list maintained by the California DOJ of handguns legal to sell in the state.

Off-Roster Firearm: A handgun not on California's Roster. These generally can't be sold to the public by dealers but can sometimes be legally owned through exemptions such as private party transfers.

Magazine Capacity Limit: California law restricts magazines to a maximum of 10 rounds.

Single Shot Exemption (SSE): A method of making a handgun comply with California law by converting it to a single-shot configuration for legal sale.

ATF: The Bureau of Alcohol, Tobacco, Firearms and Explosives, the federal agency that regulates firearms and oversees FFL dealers.

California DOJ: The California Department of Justice, which oversees firearm laws, background checks, transfers, and dealer compliance.

Safe Handling Demonstration: A mandatory firearm-handling demonstration that must be completed before a purchaser can take possession in California.

Firearm Safety Certificate (FSC): A certificate showing the holder has passed a basic firearm-safety test. Not required to order online; your FFL can administer the test at pickup.

Still have questions?

We're happy to help with anything we didn't cover here.

Contact Us Transfers, Compliance & Gunsmithing