Frequently Asked Questions
WBT IS NOT SHUT DOWN!
You can still purchase a firearm via our website. There will be delays, but the faster you place an order, the faster we can get you in for the DROS. We completely understand the need for a firearm at this point in time. We are doing everything in our power to fulfill all orders as fast as possible, but please understand our order volume has gone up significantly. Our staff is working tirelessly to ensure you can defend your family should the need arise, but understand we also have families and are going through much of the same stress you are. Please be patient with us!
WBT Has 2 goals during the COVID-19 Situation:
1. Keep you and our staff safe.
2. Ensure the efficient, lawful delivery of firearms to our customers.
The Covid -19 situation changes often and as such, we are appointment only for orders placed via our website. If you wish to make a purchase, please do so via this website. We cannot respond to phone calls at this time. We are trying to keep up with emails and live chat messages. The volume of emails/messages is at times more than humanly possible to manage!
WBT staff will contact you to make the appointment for your order. Please do not show up without an appointment. You will be turned away. There are NO EXCEPTIONS TO THIS POLICY.
The county of San Diego has issued a health order regarding Covid-19. It can be found here: COUNTY OF SAN DIEGO HEALTH ORDER FOR COVID-19
In addition to the federal, state and county health orders in place WBT also has the following in store procedures:
- If you are early, please wait in your vehicle until your appointment time. Please ring the doorbell ONE TIME and wait to be invited in. A member of the WBT staff will take your temperature prior to entering.
- If you are more than 10 mins late for your appointment, it must be rescheduled.
- We can only allow one person in per appointment.
- You must wear a facemask. Please use the hand sanitizer immediately upon entering the store.
- Please wait for staff instructions once inside.
- Please do not handle any firearms while in the store.
- Please stay at least 6 feet away from all other people.
- If you have any Covid-19 Symptoms you must not enter our facility and your appointment will be rescheduled.
We really appreciate the patronage during these trying times. We care about our customers and are working as hard as we can to get orders out as fast as we can. WBT has had a great level of responsibility thrust onto our shoulders in the last week; Ensuring you can protect yourself and your loved ones by exercising your 2nd Amendment right. We take that seriously and will do everything in our power to ensure your order gets to you as soon as possible.
Question: What is the current wait time for orders to ship?
Answer: Current shipping delays are running between 4-8 weeks for most orders. There are exceptions though. Please understand we are all working as hard as we can!
Check Out Issues
Question: Why am I being charged shipping if I am picking up my gun from your store?
Answer: We charge shipping on all orders because we know things change. If you are picking up from our store in La Mesa, your shipping charge will be applied to the DROS fee of $37.19.
Question: My card keeps getting declined even though I know funds are available. Why?
Answer: Most often, the billing address for your card is not entered correctly. Also, if its a large purchase, you may need to call and inform your card company you are about to make a large purchase.
Question: Can I put a deposit down for a back ordered gun or something not in stock?
Answer: No, we cant take an order for anything that is not either in stock at our store, or at one of our suppliers. Please use this guide to sign up for notifications:
Buying a Firearm
Question: Ive never bought anything online, how can I buy a gun from WBT?
Answer: Refer to the “How to buy a gun guide” here: Buying a gun from WBT
Question: I don’t see the product I want on your website. Can you get it for me?
Answer: Yes, please CONTACT US and we will make every effort to get. We are constantly adding new products to our website.
Question: When will product XXX come back in stock? Can you give me a date for resupply?
Answer: We don't really ever know when products become available from our suppliers. Its hard to give a response because the honest truth is, we don't know until the day they come back available at our supplier(s)
Question: Do you accept Transfers?
Answer: At this time, we cannot accept transfers. If we are sent an unauthorized transfer you will be charged $200 plus any fees associated with the transfer or return to sender. We will not send this back until it is paid in full.
Question: How do you make my gun California Legal?
Answer: For the most part, AR style rifles will come with magazine lock. Almost all other firearms will come “featureless” using some sort of “grip fin,” no flash hider, no collapsing or telescoping stock, and no forward grip. Contact us for more details per gun if you have any questions or concerns. We are always happy to discuss!
Question: Can WBT get me off roster pistols?
Answer: No, there is nothing WBT can do to circumnavigate the DOJ roster regarding Semi-Automatics pistols such as Gen 4 or Gen 5 Glocks. We can get certain off roster revolvers by making them single action.
Question: Can I have a magazine that holds more than 10rds?
Answer: No, we cannot transfer a magazine that holds more than 10 rounds. We will ship your gun with a 10 round magazine that may have been modified and may not be the OEM magazine.
Question: Can WBT get me a shockwave or similar shotgun?
Answer: No, CA law prohibits any shotgun with a barrel under 18inches. This includes the Taurus Judge and other handguns that are designed to fire a shotgun shell.
Question: Once I take delivery of my firearm, can I then remove the modifications done?
Answer: NO! We deliver firearms in a CA legal configuration. Removing or modification of compliance parts will result in your rifle being illegal. Same goes for blocked magazines. They must not hold more than 10rds.
Question: Why can’t you price match Budsgunshop or other online retailers?
Answer: WBT does everything it can to keep prices as low as possible but please remember, we are in San Diego, CA. We have to pay California wages, overhead, utilities and other expenses that our oppressive CA government places on small businesses. We are also required to have your rifle/shotgun modified out of state to meet CA laws. We either block or provide a 10rd magazine. All of these factors contribute to a higher price than a company selling a non-CA legal rifle in a “free state.” We appreciate the patronage from CA customers. We are in this fight together, and your support goes a long way! With all that said, please contact us about price matching. We will do everything we can to work with you after considering shipping, a transfer fee, compliance and magazine needs. It never hurts to ask!
Question: What are the DROS(Background Check) requirements?
Answer: DROS(Dealer Record Of Sale) is the background check process in California. It requires you and your firearm to be physically present at a licensed gun store to complete. Please contact your local gun store about their policies as every store is a little different.